FAQs

Here are answers to some frequently asked questions to help make your shopping experience smoother. If you need further assistance, please don’t hesitate to reach out!

1. How long does shipping take?

For U.S. orders, delivery typically takes 5–8 business days, while UK orders take approximately 6–12 business days. Check our Shipping Policy for more details.

2. Do you offer international shipping?

Currently, we ship to the United States and the United Kingdom. We may expand shipping locations in the future, so check back for updates.

3. How do I return an item?

To return an item, contact contact@olivra.shop with your order details. You have [30 days] from delivery to initiate a return. For more information, visit our Return Policy.

4. Can I cancel or change my order?

Orders may be canceled or modified before shipment. Please contact us promptly for any changes at contact@olivra.shop.

5. What payment methods are accepted?

We accept credit cards, PayPal, Apple Pay, Google Pay, and Olivra gift cards. See our Payment Methods page for details.

6. Is my payment information secure?

Yes! We use SSL encryption to protect your data, and we comply with PCI standards for secure transactions.

7. How can I track my order?

Once your order ships, you’ll receive a tracking link via email. You can use this link to check your order status.

For additional questions, email us at contact@olivra.shop.